An admission specialist will conduct the initial admission call, which is entirely confidential. The specialist will go through a series of questions to determine if our program is the best fit for you. The pre-admission assessment typically takes from 25- 40 minutes. Insurance information will be collected at this time. If our program is not the best fit for you, our staff will guide you to our community partners.
If Tranquility is the right program for you, an admission appointment will be scheduled. During the admission process, you will meet with a Licensed Nurse, Medical Provider, and Clinical team member, who will determine the appropriate level of care.
Please look at what to bring and the contraband link for more information about what to bring to treatment.
Detoxification services are provided to clients determined by the Medical team during admission who would benefit from the assistance that Medically Assisted Treatment offers to minimize the effects of withdrawal symptoms.
Clients are closely monitored during detox to ensure their safety, and physicians are available 24/7. Clients are not required to participate in programming while in Detox.
Once clients are deemed appropriate for residential care, they will be oriented to the milieu. Clients will attend weekly group and individual sessions with counselors and therapists. Each client will have weekly follow-ups with a medical provider and the ability to meet with other specialists as needed.
Entire families are affected when an individual is overcome by addiction. Tranquility Rehab understands the importance family support plays in recovery. Family group sessions and visitation are offered on Saturdays to provide a safe environment for clients and their families to learn the tools.
From the time of admission, our clinical team will work with you to identify the next steps of recovery that best fit your individual needs. You will work closely with the team and be integral to your discharge planning. Following discharge, you will have the opportunity to take part in our monthly Alumni programming.
Experiencing something new can be intimidating and unsettling. Therefore, we have created a comprehensive guide to help alleviate any concerns you may have about what to expect at Tranquility Rehab. This guide will provide you with valuable information about the various stages of treatment, including before, during, and after your time with us.
If you have any additional questions or require further clarification, please do not hesitate to contact our Admissions Experts at 510 766 6625. Our team is always available to support and assist you in any way we can.
When you reach out to our team, one of our Admissions Experts will conduct a comprehensive interview to determine whether Tranquility Rehab is the most suitable facility to address your needs. This initial conversation usually takes approximately 10 to 20 minutes. If you still need to submit your insurance information via our online Insurance Inquiry Form, we will request it from you during this call, if applicable. We value and respect your privacy, and all discussions are entirely confidential.
Once we have verified your insurance coverage, we will get back to you with details on your benefits and respond to any related questions you may have about insurance or payment. When you are ready to go ahead, we will schedule your Pre-Admission Assessment, which we usually do over the phone in 25-35 minutes. This detailed questionnaire prepares our team to provide you with the best care upon arrival.
After you complete the Pre-Admission Assessment, we will schedule your admission, including arranging transportation from the airport or your home if necessary. We’ll be able to answer any other questions and refer you to our comprehensive What to Bring to Treatment List.